8 Comments

Great article Ross!

A lot of useful insights in an area I have experience in. An article to save and read over several times to fully digest

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Hi Ross - Great article. Having run referral programs for high value items, a lot of points that you have shared resonated and I was also able to identify aspects that we should have focused on better.

Also, thanks for sharing the links to Brian Balfour's growth articles. Went through the 5 articles in the series now on various fits needed across market, product, channel and model. It is definitely one of the best pieces of content available in the internet!

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Hey Ross, is there somewhere I can contact you? I'd like to ask a few questions about online writing.

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